1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
I like the where the hotel is located ( near Times Square ), it was near the main tourist spots in NY. The staff was friendly and the check in queue was efficient. The room la perfect, clean bed, clean bathroom. I appreciated that after a long flight, there were two bottles of water waiting in the room and at every day after room service I found find new water bottles.
Columbus, Ohio
Positive section of review
Location was ideal for the convention centre. The 5:30 kickback was a great bonus. Hotel was clean and the staff were lovely.
Negative section of review
The room and how difficult it was to try to communicate with the hotel prior to our stay. I had messaged the hotel at time of booking to request that we were not placed close to the elevator as my partner was there to take part in a 4 day CrossFit competition. We had travelled from Scotland and this was the biggest event he’s qualified for so good sleep was essential. When we got to our room it was right beside the elevator and also had a very disappointing internal view of other room and an internal space). The noise from the elevator was terrible and kept us both awake until late at night and often started from 5:30am again. We asked to be moved but were told that there were no other room available. This really spoiled the stay for us, especially when it was highlighted prior to our arrival.
Lawrence, Kansas
Positive section of review
They helped me a lot by holding stuff I had shipped to them for then retrieve once I checked in, it saved me a lot of trouble.
Koloa, Hawaii
Positive section of review
Well localed and well furnished, and super clean. The beds are comfortable and the complex is quiet at night.
Negative section of review
A new set of pots and pans could be nice.
New York, New York State
Positive section of review
I have been to many hostels around the globe and this one is by far the best one I have seen.
Negative section of review
If I have to say a bad thing if will be the WiFi not really working around the place but not a big deal honestly.
Costa Mesa, California
Positive section of review
Staff friendly and helpful, price for hotel was okay and included breakfast
Negative section of review
Room was old and not overly clean (light fittings falling apart, safe and other fittings rusty). Okay for one night stay.
Ogdensburg, New York State
Positive section of review
Beautifully located at the riverside, nice and clean rooms
Negative section of review
Check-in was 1,5 mile down the road (so essentially no staff) and excruciating slow (and no, I do not want to sit down after hours in the car and no, I do not want to know about overpriced breakfast and expensive restaurant)
Seattle, Washington State
Positive section of review
The view of the Seattle skyline is simply amazing!
Los Angeles, California
Positive section of review
The location and the friendliness of the staff
Negative section of review
Nothing
New York, New York State
Positive section of review
The gentlemen outside the front of the hotel were excellent helping us with cabs etc.