While I found the room itself comfortable and well-presented...
While I found the room itself comfortable and well-presented, unfortunately, the overall experience was significantly impacted by a series of distressing events. During the night, there were repeated electricity outages which triggered alarms multiple times. This culminated in the arrival of firefighters at my room—an unexpected and unsettling experience.
To add to the concern, there was no staff present at the reception during this time, which left me feeling quite unsafe and unsupported.
To date, I have not received any form of apology, explanation, or gesture of goodwill from your team. I believe a situation like this warrants not only a sincere apology but also a degree of accountability and customer care, especially considering the level of disruption and concern caused.
S
Guest review by
Stephanie
United Kingdom
8.0
Penicuik was our base for visiting Edinburgh.
Penicuik was our base for visiting Edinburgh. A pleasant town with good facilities away from the bustle of Edinburgh. An excellent bus service into the city. We loved Edinburgh but it was good to return to Penicuik each day.
P
Guest review by
Peter
United Kingdom
10.0
We came to the Rosalyn inn for a birthday party we stayed...
We came to the Rosalyn inn for a birthday party we stayed over from checking in to a lovely meal in the restaurant the party venue itself it was top class finally our room was absolutely beautiful and lovely breakfast in the morning well done to everyone it was fantastic
G
Guest review by
Gary
United Kingdom
8.0
Good quiet location but not much in Bonnyrigg or the...
Good quiet location but not much in Bonnyrigg or the surrounding towns. Handy for Edinburgh and Lothian coastal resorts. For us must see was nearby Roslin Chapel. Only nuisance was traffic on bypass at the nearest junctions.
J
Guest review by
John
United Kingdom
2.0
Staff unfriendly but not as unfriendly as the locals.
Staff unfriendly but not as unfriendly as the locals. They do not like visitors. Room was aweful, electrical sockets located where you had to crawl around on the floor to use them. Only 1 out of 2 worked. No supplied toiletries, shower was pathetic no pressure and impossible to regulate temp. Food quality was good.
A
Guest review by
Andrew
United States
8.0
Nice country village with good shops and facilities.
Nice country village with good shops and facilities. We ate twice at the Coronation Restaurant situated on the main street. Easy access and we used the train twice,once to Edinburgh and another time to Galashields.
Parking at the railway station is free and good access to the platform.
We are not young, but enjoyed a visit to the nearby Mining Museum which was reasonably priced and the guides were very informative.
d
Guest review by
denis
United Kingdom
10.0
Edinburgh just around 10 miles away, easy to access park and...
Edinburgh just around 10 miles away, easy to access park and ride at Sheriffhall near Dalkeith. Enjoyed a visit to Dobbies which is much more than a garden centre, there is an excellent little delicatessen and cafe there.
It is very easy to get around the local area, both by car and bus.
S
Guest review by
Sue
8.0
Dalkeith is a lovely town full of charm and history.
Dalkeith is a lovely town full of charm and history.
I especially loved the peaceful atmosphere and the beauty of Dalkeith Country Park — perfect for walks and relaxing. It’s a quiet escape with friendly locals, just a short trip from Edinburgh. A hidden gem worth visiting!
I
Guest review by
Irina Danielyan
Armenia
10.0
Only went into the town of Penicuik once for food shopping,...
Only went into the town of Penicuik once for food shopping, so don’t know much, but had a couple of big supermarkets to choose from. The accommodation was a 15 min drive from there in the middle of the pentland hills, which was stunning.highly recommended to see as well as walk about. Take some wellies / good walking boots and get out there :-)
r
Guest review by
rich_ecb
United Kingdom
10.0
From the freshly baked bread that we were greeted with to...
From the freshly baked bread that we were greeted with to the warm welcome we received, the whole stay was amazing. So much space as we have a young baby, this really helped.
The hosts Dave & Irene make the accommodation what it is. The attention to detail is second to none. A beautifully styled and homely place to stay. Would recommend to anyone.
So clean and fresh.
Thank you for a lovely stay. David & Natalie Jackson