Hotels near Casino Lisboa Macau, Macau

All was really good, room was perfect, staffing also, location was OK

We went to Macau to celebrate our bithday as we both have them in December. Mandarin went TRULY above and beyond to make sure our stay was amazing and unique. First of all: we got picked up from the terminal by the Concierge, a nice gesture as he explained everything on the short way to the hotel. Then: we got upgraded to Presidential Suite. 10/10 review doesn’t do it justice. Of course the suite itself is amazing, it’s huge and has a lot of great amenities - but that’s a given in a hotel like Mandarin. What truly stood out was the service: absolutely everyone, from bellhop, reception, concierge, in-room dining staff, housekeeping staff, Spa and managers, was TOP class. Everyone was extra kind and warm (in a good way, it didn’t feel forced), but also very helpful (in a good way, not too „tight”). We received great recommendations on what to do and where to go and felt well taken care of. Spa also deserves a special mention as the treatment we got was outstanding and very relaxing: perfect way to finish our journey. Mandarin really made sure our stay was magical. We would like to thank the entire staff who served us and we will definitely come back. Can’t recommend Mandarin Macau enough. 11/10 experience.

Locations, decor in the room. View. Swimming pool, lighting outside. Staff s are very friendly.

The staff was extremely helpful and happy to do so. They could also communicate in English efficiently. The facilities was large, clean and aesthetic. The pool had washrooms that includes saunas, hot tubs, showers, toilets and an area to get ready (which was stocked with utilities). The rooms was also extremely spacious with a city view. Overall, it’s worth staying at for the relaxing sensations and high end treatment.

Good location, attentive and helpful staff, clean and comfortable room with free mini bar. The grand resort deck looks nice and well maintained. Wide selection of restaurants to cater for various budget. Also convenient to take public transport (MRT and buses) less than 5 mins walk

The ambience, decor and service.