According to Colombian law, only non-resident tourists are eligible for VAT exemption. To confirm tourist status at check-in, you may present the immigration stamp in your passport or the Andean Immigration Card or Mercosur Card, which details the foreign visitor's entry into Colombia (date and type of entry). Alternatively, follow immigration authorities' verification instructions.

Colombian citizens holding dual nationality are not considered foreign tourists or non-resident visitors in Colombia and therefore do not qualify for VAT refunds (as per Article 1.6.1.23.3 of Decree 1067/2015).

Failure to comply with these requirements may result in the obligation to pay the tax upon arrival at the hotel.

*We offer a free airport-hotel-airport shuttle service every 30 minutes, available 24 hours a day. Upon arrival at El Dorado Airport, please proceed to the first floor, in front of Exit 1. If you arrive at terminal 2, kindly head to Gate 2.*

Please note that pets may travel on the shuttle as long as they are transported in a pet carrier that complies with the permitted dimensions and established transportation policies. Only certified service animals are allowed inside the vehicle without a carrier. We recommend contacting the hotel in advance to confirm specific transportation conditions.

Please note that pets will incur an additional charge of COP 100,000 per night, per pet.

Du må kunne vise frem legitimasjon og betalingskort når du sjekker inn. Har du spesielle ønsker, imøtekommes disse så langt det er mulig ved innsjekking. Merk at ikke alle ønsker nødvendigvis kan innfris, og at de kan koste ekstra.

Vennligst gi beskjed til Hotel Habitel Select om forventet ankomsttid på forhånd. Du kan notere dette i kommentarfeltet når du booker, eller kontakte overnattingsstedet direkte via kontaktopplysningene du finner i bookingbekreftelsen.

Gjester under 18 år kan kun sjekke inn med en forelder eller foresatt.

Lisensnummer: 165768 - 31/03/2026